Shipping:
At Wood Furniture By Peter, we take pride in delivering your furniture safely and efficiently.
Processing Time:
Our products are made to order. As such, please allow a lead time of 4 to 8 weeks for your order to be crafted.
Shipping Costs:
Shipping fees vary based on your location and order size. Exact costs will be displayed during checkout.
Delivery Time:
Delivery typically takes 3-5 business days, depending on your location. We’ll provide tracking details to keep you updated.
Returns:
Your satisfaction is important to us. If something isn’t right, we’re here to help.
Return Eligibility:
Items must be in their original condition, unused, and returned in their original packaging within 30 days of delivery.
Non-Returnable Items:
Custom or final-sale items cannot be returned.
Return Process:
Contact our team at hello@woodfurniturebypeter.co.uk or by phone to 07746 668926 to initiate the return process. Once approved, we’ll provide instructions.
Refunds:
Refunds will be processed to your original payment method within 7 days after the returned item is inspected. Shipping fees are non-refundable.