Privacy Policy

Effective Date: September 2026

Business Name: Wood Furniture by Peter

Location: Heckington, Lincolnshire, UK

At Wood Furniture by Peter, we are committed to protecting your privacy and handling your personal information with care and transparency in compliance with UK GDPR and the Data Protection Act 2018.

1. What Personal Information We Collect

We only collect information necessary to respond to custom furniture inquiries, provide quotes, and deliver your orders. This includes:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Project Details: Specific dimensions, preferences, and custom requirements shared via our contact forms or email.
  • Technical Data: Basic website analytics (e.g., IP addresses, browser type) to help improve site navigation and performance.

2. How We Use Your Data & Legal Basis

We process your personal data for the following specific reasons:

  • To Fulfill Custom Quotes & Orders (Contractual Basis): Using your details to design, build, and personally deliver bespoke furniture to your home.
  • Customer Support (Legitimate Interest): Answering inquiries submitted through our website, email, or phone.
  • Legal & Accounting Compliance (Legal Obligation): Maintaining sales records for UK tax and accounting requirements.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

3. Data Sharing & Third-Party Services

To run our business efficiently, we may share relevant data with trusted third-party service providers, including:

  • Etsy: If you purchase smaller goods via our external Etsy store, transaction details are governed by Etsy’s Privacy Policy.
  • Website & Email Hosting: Secure platforms used to run our website and manage correspondence.
  • Accounting Services: Software used to generate invoices and manage receipts.

4. Data Retention & Security

We maintain physical, electronic, and procedural safeguards to secure your personal data. We keep customer records only as long as necessary to fulfill project warranties, handle ongoing inquiries, or satisfy legal tax record requirements (typically up to 6 years for transactional records).

5. Your Individual Rights Under UK GDPR

You have the following rights regarding your personal information:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Ask us to correct inaccurate or incomplete details.
  • Right to Erasure: Request that we delete your personal data (subject to legal record-keeping duties).
  • Right to Withdraw Consent: Opt-out of any marketing communications at any time.

To exercise any of these rights, please contact us at hello@woodfurniturebypeter.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or operational practices. Any updates will be published directly on this page.

7. Contact Information

Wood Furniture by Peter

Heckington, Lincolnshire, UK

Email: hello@woodfurniturebypeter.co.uk

Phone: 07746 668926